App: Gloam
Provider: ADV IT Solutions SRL ("ADV IT Solutions", "we", "us", "our")
These Terms of Use ("Terms") govern your use of the Gloam mobile application and related services ("the App"). By downloading, accessing, or using the App, you agree to these Terms. If you do not agree, please do not use the App.
Gloam is provided by ADV IT Solutions SRL, a company registered in Romania, RO44665006.
1. Eligibility
You must be at least 16 years old (or the minimum age of digital consent in your country) to use the App. By using the App, you confirm that you meet this requirement.
2. What Gloam is
Gloam is a private voice-journaling app. You record short spoken entries; the App transcribes them (on your device or, optionally, via our cloud service), and can generate a written reflection and a follow-up question, along with mood and theme insights over time. Most of your data stays on your device. See our Privacy Policy for details.
3. Important: Gloam is not medical or mental-health advice
Gloam is a wellness and journaling tool. It is not a medical device, and it does not provide medical, psychological, therapeutic, or crisis services. Reflections and insights are generated automatically (including by AI) and may be inaccurate or incomplete. They are not a substitute for professional advice, diagnosis, or treatment.
If you are in crisis or may be a danger to yourself or others, contact your local emergency services immediately. In the EU you can call 112. Always seek the advice of a qualified health professional with any questions about your health or well-being.
4. Your content
- You own your entries. Recordings, transcripts, reflections, and notes you create ("Your Content") belong to you. We do not claim ownership of Your Content.
- Where it lives. Your Content is stored on your device. It is only transmitted off-device for the optional features you enable (cloud transcription and/or reflections), and only to provide those features to you, as described in the Privacy Policy.
- You are responsible for Your Content and for keeping your device secure. Because entries are stored on your device, deleting the app or your device data may permanently remove them. We are not able to recover Your Content for you.
5. Acceptable use
You agree not to:
- use the App for any unlawful purpose or in violation of these Terms;
- attempt to reverse-engineer, decompile, tamper with, or circumvent security features of the App or our backend (including App Check attestation);
- interfere with, overload, or disrupt the App or our servers, or attempt to access them by any means other than the App's normal interface;
- use the App to infringe the rights of others.
6. Gloam PRO subscriptions and billing
Gloam offers optional paid subscriptions ("Gloam PRO") that unlock premium features. The free tier remains usable, subject to limits (for example, one complete entry per day).
- Purchases are processed by the app store (e.g. Google Play), not by us. Your purchase is also subject to the app store's terms. We do not receive or store your payment card details.
- Plans, pricing, and free trial. Current plans, prices, and any free-trial length are shown in the App at the point of purchase and may vary by region and over time. Where a free trial is offered, it converts into a paid subscription unless you cancel before it ends.
- Auto-renewal. Subscriptions renew automatically for the same period at the then-current price until cancelled. You can manage or cancel your subscription in your app store account settings; cancellation takes effect at the end of the current billing period.
- Refunds are handled according to the policy of the app store through which you purchased. We do not separately process refunds for store purchases.
- Changes to pricing or features. We may change PRO pricing or the features included in the free and paid tiers. Material changes will not affect an already-paid subscription period.
Your statutory rights as a consumer, including any applicable EU right of withdrawal for digital content, are not affected. Note that where you request access to digital content immediately and acknowledge losing the withdrawal right, the right of withdrawal may not apply once performance has begun.
7. Third-party services
The App relies on third-party services to function, including Google/Firebase (hosting, analytics, configuration, anti-abuse), a speech-to-text provider (for optional cloud transcription), an AI provider (for optional reflections), Superwall (subscription screens), and your app store (payments). Your use of the App may also be subject to those providers' terms. We are not responsible for third-party services we do not control.
8. Intellectual property
The App itself — including its software, design, branding, and the name "Gloam" — is owned by ADV IT Solutions SRL and protected by intellectual-property laws. We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to use the App for your own personal, non-commercial use, subject to these Terms. This licence does not transfer any ownership rights to you. This section does not apply to Your Content, which remains yours (see Section 4).
9. Disclaimers
To the fullest extent permitted by law, the App is provided "as is" and "as available", without warranties of any kind, whether express or implied, including fitness for a particular purpose, accuracy, or uninterrupted or error-free operation. We do not warrant that transcriptions or AI-generated reflections are accurate, complete, or suitable for any particular purpose.
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including your mandatory rights as a consumer under Romanian and EU law.
10. Limitation of liability
To the fullest extent permitted by law, ADV IT Solutions SRL will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or goodwill, arising out of or related to your use of (or inability to use) the App. Where liability cannot be excluded, our total aggregate liability is limited to the greater of (a) the amount you paid us for the App in the 12 months before the event giving rise to the claim, or (b) EUR 50. This section does not limit liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot be limited under applicable law.
11. Termination
You may stop using the App at any time and delete it from your device. We may suspend or terminate your access if you materially breach these Terms or use the App unlawfully. Sections that by their nature should survive termination (including Sections 4, 8, 9, 10, and 13) will continue to apply.
12. Changes to these Terms
We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, notify you in the App. Continued use of the App after changes take effect means you accept the revised Terms.
13. Governing law and disputes
These Terms are governed by the laws of Romania and applicable European Union law, without regard to conflict-of-laws rules. Disputes will be subject to the competent courts of Romania, unless mandatory consumer-protection law entitles you to bring proceedings in your country of residence or grants you additional protections, which are not affected by these Terms.
If you are an EU consumer, you may also use the European Commission's Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr.
14. Contact
ADV IT Solutions SRL
Email: advitsolutionsro@gmail.com
Romania